Protecting your personal information is our top priority. Here you'll find a clear, transparent account of how ek778 collects, stores, and uses your data — no hidden clauses, no fine print.
Here's a quick overview of the core principles behind ek778's Privacy Policy.
Ek778 places the highest importance on the privacy of its members. This Privacy Policy ("Policy") explains what information we collect when you use the ek778 platform, how we use it, and how we keep it secure.
This Privacy Policy applies to the ek778 website (ek778.biz), mobile application, and all other associated digital services. By using our platform, you are considered to have read and accepted this policy.
We believe data protection is more than a legal obligation — it is the foundation of trust between us and our members. That is why we are always transparent about where your data goes and how it is used.
Ek778 collects certain information to deliver its services effectively and maintain security. We only collect what is strictly necessary for our platform to function.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity-Related | Name, date of birth, national ID number | Age Verification & KYC |
| Contact Information | Mobile number, email address | Account Registration & Communication |
| Financial Information | BKash/Nagad number, transaction history | Payment Processing |
| Technical Information | IP address, device information, browser | Security & Fraud Prevention |
| Usage Data | Gaming history, betting records | Service Improvement & Responsible Gaming |
We also automatically collect certain technical information such as cookies, log files, and analytics data. This information does not personally identify you, but helps us improve site performance and the overall user experience.
Ek778 uses collected data solely for specific, legitimate purposes. No information is ever used beyond what is necessary. The key reasons we use your data are outlined below:
Ek778 never sells your personal data. However, limited information may be shared with trusted third parties to facilitate our services — always under strict confidentiality agreements.
Who We May Share Your Information With:
In the event of a business change at ek778 (such as a merger or acquisition), your data may be transferred to the new entity. You will be notified in advance should this occur.
Ek778 uses industry-leading security technology to protect your information. Our security infrastructure is built across multiple layers, so that if one layer is compromised, the others remain active.
That said, no organization can guarantee absolute security on the internet. In the event of a security breach, we will notify affected members as quickly as possible and take all necessary steps.
Cookies are small text files stored in your browser. ek778 uses three types of cookies:
We do not use third-party tracking pixels or cross-site tracking. Your browsing data is never shared with advertisers.
Know Your Customer (KYC) verification is a requirement under international financial regulations. At ek778, KYC must be completed before your first withdrawal and for transactions above specified thresholds.
KYC documents are used solely for identity verification. They are stored on encrypted servers and never shared with any third party — except upon request by a licensing authority.
Every ek778 member has specific rights over their personal data. We respect these rights and do our best to fulfill them as promptly as possible.
In certain cases, legal obligations may prevent us from deleting your data — for example, during an ongoing legal investigation or where financial records must be retained by law. We will inform you clearly if this applies.
Ek778 retains your data only for as long as necessary or legally required. Data that is no longer needed is deleted on a regular basis.
| Data Type | Retention Period |
|---|---|
| Account Information (Active Members) | For as long as your account remains active |
| Financial Transaction Records | 5 years after account closure |
| KYC Documents | 5 years after account closure |
| Support Chat Logs | 2 years after last contact |
| Marketing Preferences | 1 year after opt-out |
| Logs & Analytics | 12 months after collection |
Once the retention period expires, your data is securely and permanently deleted or anonymized so that you can no longer be identified in any way.
Ek778 may update this Privacy Policy, in part or in full, at any time. When changes are made, the "Last Updated" date at the top of this page will be revised and registered members will be notified via email or SMS.
For any questions, complaints, or data-related requests regarding this Privacy Policy, please contact our data protection team:
We take every complaint seriously and aim to provide a formal response within 30 business days. Your privacy is a commitment we stand by — not just a policy.